HELP CENTRE

Guides, resources, and support for practitioners and clients.

Access how-to guides for the practitioner platform and client app, download clinical forms and onboarding documents, and find answers to common technical and platform questions.

General

Settings & Account

Contacting ANTSA Support

Managing Your Profile and Practice Details

Subscription and Billing

Notification Preferences

Periodical Updates, Enhancements & Bug Fixes

For Practitioners

Getting Started

Articles coming soon.

Clients

Accessing Your Client List

Creating a New Client

Searching for a Client

Managing a Client Profile

Client Status

Archiving or Deleting a Client

AI Scribe

Getting Started with the AI Scribe

Audio Settings

Recording a Live Session

Uploading a Pre-Recorded Session

Using the Dictate Feature

Reviewing and Editing the Transcript

Adding Post-Session Notes

Using Past Sessions & Notes

Generating a Clinical Document

Refining and Editing the Generated Document

Troubleshooting: Transcription Issues

Templates

Overview of ANTSA Templates

Available Public Templates

Using a Public Template

Creating Your Own Template

Editing and Customising Templates

Tagging and Organising Templates

Scheduling & Calendar

Articles coming soon.

Telehealth

Articles coming soon.

Files

Uploading Files to ANTSA

Organising Your Private Files

Messages

Using the ANTSA Messaging System

Starting a New Chat with a Client

Managing Your Conversations

Questionnaires

Articles coming soon.

Task Library (Homework)

Overview of the Task Library

Assigning a Task to a Client

Configuring a Schedule

Bulk Assigning Tasks

Activities

Questionnaires

Journals

Videos

Client Chatbot (ANTSAbot)

Creating Your Own Task

How Clients Access Their Tasks

Psychoeducation

Overview of the Psychoeducation Library

Client-Facing AI Therapy Chatbot

Overview of the Client-Facing Chatbot

Assigning the Chatbot to a Client

Chatbot (ANTSAbot): Frequently Asked Questions

Practitioner-Facing AI Assistant

Overview of the ANTSA AI Assistant

Accessing the AI Assistant

What You Can Ask the AI Assistant

AI Assistant: Frequently Asked Questions

For Clients

Articles coming soon.

For Organisations

Articles coming soon.